Internal Knowledge Base & Company Wiki
Training doesn't stop when a course finishes. Teams need immediate, searchable access to everyday standard operating procedures, guides, and policies.
Personal Academy’s native Internal Knowledge Base brings company documentation, operational SOPs, and living wikis directly alongside your courses and learning paths. Powered by PostgreSQL full-text search, hierarchical category taxonomy, rich-text formatting, and peer feedback, employees find the answers they need in seconds without context-switching to disconnected third-party tools.
Built for On-Demand Operational Clarity
Replace outdated PDFs and fragmented Notion workspaces with a governed knowledge repository directly inside your enterprise LMS.
Full-Text & Tag-Based Search
Real-time search across all published documentation, SOPs, and troubleshooting guides with instant keyword matching and tag categorization.
Hierarchical Categories & Topics
Organize organizational knowledge by department, role, or functional area. Custom display ordering keeps critical playbooks front and center.
WYSIWYG Rich-Text Authoring
Authors and verified contributors write beautifully styled guides with code snippets, formatted tables, embedded callouts, and step-by-step instructions.
Learner Reactions & Feedback
Learners can upvote, react, and bookmark useful articles, giving authors direct signal on which reference materials deliver the most value.
Threaded Peer Comments
Enable contextual discussion threads directly on documentation pages so team members can clarify procedures, ask questions, and share edge cases.
Multi-Tenant Boundary Security
Kernel-enforced PostgreSQL Row-Level Security guarantees proprietary company playbooks remain strictly isolated to your verified enterprise organization.
The Knowledge Management Workflow
From draft creation to employee discovery and real-time operational feedback.
Draft & Review Playbooks
Subject matter experts author articles under draft status. Reviewers with publishing permissions verify accuracy before releasing to teams.
Tag, Categorize & Pin
Assign articles to functional categories, add discovery tags, and flag must-read articles as featured items on the knowledge hub homepage.
Embed Into Course Lessons
Link knowledge base articles directly into lesson modules, giving learners immediate reference material without context-switching to outside tools.
Maintain Living Documentation
Keep SOPs current with seamless updates, threaded employee suggestions, and instant archiving of deprecated operational procedures.
Production Architecture & Code Evidence
Verified implementations running inside Personal Academy today.
Documented endpoints under /api/v1/knowledge/articles, /api/v1/knowledge/categories, and /api/v1/knowledge/search.
Complete interactive experience under app/(learner)/knowledge with search, category filtering, and article viewer.
Administrative tooling under app/admin/knowledge for category management, publishing gates, and article metrics.
Guarded by PostgreSQL RLS with tables knowledge_articles, knowledge_categories, and knowledge_comments.