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Lessons are built from 28 block types: rich text, branching scenarios, flashcards, video and quizzes, all editable in the Course Studio.
Chat-Native Delivery
Learners take courses on the web on every plan, and in Slack, Microsoft Teams or Google Chat from the Basic plan (WhatsApp on Premium).
Curated Open Syllabi
Outlines with modules, lessons, knowledge checks and a completion certificate with a public verification page.
Information Security & ISO 27001 Awareness (2026 Edition)
A 45-minute security awareness course outline covering phishing, social engineering, MFA and passkeys, and data classification, written around ISO/IEC 27001:2022 control A.6.3.
Key Learning Objectives:
- Recognize and report sophisticated phishing, spear-phishing, and AI voice cloning attacks.
- Apply NIST SP 800-63B password complexity and mandatory Multi-Factor Authentication (MFA) protocols.
- Classify enterprise data into Public, Internal, Confidential, and Restricted tiers under GDPR and DPDP.
Engineering Leadership & Effective 1-on-1s
Engineering Leadership & Effective 1-on-1s is a 50-minute practical playbook for engineering managers and tech leads. It delivers interactive roleplay scenarios, coaching frameworks, and performance feedback techniques that you can deliver on the web or, from the Basic plan, in Slack and Teams.
Key Learning Objectives:
- Shift 1-on-1 meetings from tactical status reporting to strategic career coaching and trust building.
- Deploy the SBI (Situation-Behavior-Impact) feedback model during code reviews and design retrospectives.
- Detect early signals of developer burnout and velocity bottlenecks using objective attention radar indicators.
HIPAA Privacy & Security for Healthcare Technology
A 60-minute HIPAA awareness course outline covering protected health information (PHI), vendor agreements, breach notification and technical safeguards under 45 CFR Parts 160 and 164.
Key Learning Objectives:
- Identify all 18 identifiers that constitute Protected Health Information (PHI) under HIPAA.
- Implement technical safeguards including AES-256 encryption at rest and TLS 1.3 in transit.
- Carry out due diligence on vendors that handle PHI and keep track of their sub-processors.
B2B SaaS Sales Objection Mastery
B2B SaaS Sales Objection Mastery is a 40-minute interactive playbook training sales development reps and account executives on handling budget freeze, competitor lock-in, and security review objections using modern conversational frameworks.
Key Learning Objectives:
- Reframe the "No budget this quarter" objection into an ROI and consolidation conversation.
- Neutralize competitor lock-in by isolating critical workflow gaps and high seat taxes.
- Accelerate Infosec and procurement reviews by proactively sharing SOC 2 and trust center documentation.
Published in the Academy Library
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Giving and Receiving Feedback
Give feedback with Situation-Behaviour-Impact in under a minute, ask for feedback with a specific question, and receive it without defending. Two roleplay practices and a scored quiz.
beginner · CC BY 4.0
Open in the LibraryHealth Safety and Wellbeing at Work: The Basics
Learn to spot hazards, judge the risk and apply a simple control, whether you work on a site or in an office. You will practise sorting hazards and work through realistic scenarios, learn how to report incidents and near misses, and find out when and how to ask for wellbeing support. Includes a one-page job aid.
beginner · CC BY 4.0
Open in the LibraryWhen Something Goes Wrong: Incidents Reporting and Continuity
Learn what counts as an incident, how to report it quickly and what to do to keep work running while it is handled. Includes a reporting scenario and a one-page incident job aid.
beginner · CC BY 4.0
Open in the LibraryDifficult Conversations Without the Drama
Prepare, open, hold and close a hard conversation at work. A four-step structure, worked examples from three industries, and two AI roleplays: a missed deadline and a sensitive personal issue. Ends with a scored quiz.
intermediate · CC BY 4.0
Open in the LibraryAnti-Bribery Gifts and Conflicts of Interest
Learn where gifts, hospitality and personal interests cross the line, how to spot red flags and conflicts of interest, and what to declare, decline or ask about. Includes four grey-zone scenarios from different industries.
beginner · CC BY 4.0
Open in the LibraryPreventing Harassment and Building Respect at Work
Learn what harassment looks like, how to act as a bystander and how to report a concern safely. Includes realistic scenarios and a response roleplay.
beginner · CC BY 4.0
Open in the LibraryCode of Conduct and Ethical Decisions
Learn to use a simple framework to make ethical choices when the right answer is not obvious. Includes dilemmas from several industries and guidance on where to raise concerns.
beginner · CC BY 4.0
Open in the LibraryPhishing and Social Engineering Defence
Learn to recognise phishing, phone and message scams and what to do the moment you spot one. Includes short spot-the-attack drills and a reporting scenario.
beginner · CC BY 4.0
Open in the LibraryData Privacy at Work: Handling Personal Information
Learn the core privacy principles and how to apply them when you collect, use, share and delete personal information. Includes scenario decisions drawn from several industries.
beginner · CC BY 4.0
Open in the LibraryRunning Meetings People Don't Dread
Learn to decide whether a meeting is needed, set a clear purpose and agenda, and close with owned actions. Includes a roleplay on redirecting a meeting that drifts and a ready-to-use meeting job aid.
beginner · CC BY 4.0
Open in the LibraryWriting That Gets Read: Clear Workplace Writing
Learn to write emails, chat messages and short reports that people read and act on the first time. Includes before-and-after worked examples and rewrite practice.
beginner · CC BY 4.0
Open in the LibraryManaging Your Time and Attention
Learn to plan your week, block focused time and handle interruptions with simple habits that stick. Includes retrieval practice, a sorting activity and a weekly planning exercise.
beginner · CC BY 4.0
Open in the LibraryRemote and Hybrid Working That Works
Learn how to set up your day, communicate and stay visible and well when you work from home or split time with the office. Includes workplace scenarios and a plan you can start using the same week.
beginner · CC BY 4.0
Open in the LibraryHow Work Gets Done Here: Tools Rituals and Norms
Learn which tools to use for which job, what the regular team rituals are for, and the unwritten norms that new starters usually learn by accident. Includes worked examples, a tool-choice sorting activity and a scenario on handling a first week of messages.
beginner · CC BY 4.0
Open in the LibraryInformation Security Essentials
Learn to spot the five most common attacks, apply password, MFA and device rules, classify and share information safely, and report an incident inside your organisation's window. Short scenarios and a scored quiz.
beginner · CC BY 4.0
Open in the LibraryYour First 30 Days: A New Starter's Playbook
A practical playbook for a new starter: agree three goals with your manager, map the five people and five systems your role depends on, and learn how to ask for help and feedback. Includes a one-page 30-day plan you can keep.
beginner · CC BY 4.0
Open in the LibraryCollaboration and Conflict in Teams
A 90-minute virtual workshop where a team agrees a charter, chooses a conflict style on purpose and runs a short retrospective. Includes the agenda, facilitator guide, participant workbook, slide deck and producer checklist.
intermediate · CC BY 4.0
Open in the LibraryWorking With AI Assistants Responsibly
Use AI assistants at work without leaking data or trusting a wrong answer. What to paste and never paste, how to check for made-up facts and bias, when to disclose, and where your organisation’s own AI policy fits. Scenarios, a practice roleplay and a scored quiz.
beginner · CC BY 4.0
Open in the LibraryProblem Solving With Root Cause Analysis
Stop fixing symptoms. Use 5 Whys, a fishbone diagram and a one-page A3 to find and fix the real cause, following one problem told three ways: late discharges, failed payments and a line stoppage. Includes a downloadable A3 job aid.
intermediate · CC BY 4.0
Open in the LibraryData Literacy: Reading Charts and Asking the Right Questions
Learn to read a chart before you trust it: check the axes, spot common tricks that mislead, and ask five questions about where the numbers came from. Worked examples from healthcare, finance and retail, with a scored quiz.
beginner · CC BY 4.0
Open in the Library